Refund Policy

Fair, Fast, and Transparent

We believe every customer deserves peace of mind. Our refund process is fast, secure, and built around your convenience.

Refund Scenarios:

• Order cancelled before shipment

• Product returned as per our return policy

• Failed delivery due to courier issues or incorrect address

How Refunds Work:

• Refunds are processed within 7–10 business days from the approval date.

• The amount is returned to the original payment method: credit/debit card, UPI, net banking, wallet, or bank account.

• If preferred, you may choose to receive store credit instead for faster reuse.

Status Updates: You’ll receive email and SMS notifications at every stage of the refund process.

Need help? Contact our support team any time.

Why Choose BUSIMART?

Experience the Difference

BUSIMART is designed with you in mind. Here’s what makes us stand out:

• ✅ Unlimited Product Listings – From gadgets to groceries, services to fashion

• ✅ Global Vendor Network – Connect with sellers and buyers from around the world

• ✅ Multilingual & Multicurrency – Sell and shop in your language, pay in your currency

• ✅ Mobile-First Design – Optimized for phones, tablets, and apps

• ✅ Seller Dashboards – Powerful analytics, inventory management, and insights

• ✅ AI-Powered Discovery – Smart recommendations for personalized shopping

• ✅ Secure Checkout – Encrypted transactions and multiple payment options

• ✅ Fast Shipping – Reliable delivery with real-time tracking

When you choose BUSIMART, you're choosing a future-forward, customer-first platform that grows with you.